Terms and conditions
Welcome to Isaura Francisco Lda.
These terms and conditions define the rules and regulations for the use of the Isaura Francisco Lda Website, and the social networks in which the Companies are present through their official pages.
Isaura Francisco Lda is located at: Rua José Pereira AE 05 Quinta do Segulim.
By accessing this website, we assume that you accept these terms and conditions in full. Do not continue to use the Isaura Francisco Lda website if you do not accept all the terms, conditions and services referred to on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any and all Agreements: Customer , You and Your refers to you, the person accessing this website to accept the Company's terms and conditions. The Company , Us and Our , refer to our Company. Entity , Entities , or Us , refers to both the Customer and us, or just the customer or us.
Any use of the above terminology or other words in the singular, plural, capitalized/lowercase and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
These Terms and Conditions define the rules applicable to access, use and customer registration process on the website www.isaurafrancisco.pt.
1. Responsible for the Website:
a) Isaura Francisco & Francisco Unipessoal Lda., (hereinafter referred to as “Isaura Francisco”) with registered office at Rua José Pereira AE 05 Quinta do Segulim, 1685-635 Famões, registered in the Commercial Registry of Lisbon under registration number and legal entity 501294481 ;
2. Customer Registration
The website is intended both for Customers who carry out a professional activity and who use purchased products exclusively for purposes within the scope of their commercial activity, as well as for personal use.
2.1 Registration Process
The customer registration process involves completing all mandatory information elements contained in the respective form and becoming aware of and accepting the applicable Privacy Policy.
You can register on the website:
a) current Customers: (those who already have a customer file previously registered in the store), through a process of identification and data validation, the process being concluded with the sending of a communication confirming the registration.
b) new Customers: the registration process is carried out by providing the mandatory data and documentation, and in which the customer can select the type of delivery.
The Company reserves the right to request additional elements to complement the Customer file.
During the Registration process and after its completion, Customers assume the obligation to:
i) fill in the requested information with correct and accurate data;
ii) ensure that the relevant information relating to its activity is kept up to date and communicate any changes, namely, the transfer of the activity, change of address of establishment or headquarters, change of respective legal representatives and change of tax-relevant data, among others);
iii) ensure the absolute confidentiality of Login data for accessing the Customer area of the website. Login data is personal and non-transferable and constitutes proof of the Customer's identity and legitimacy within the scope of the commercial relationship with the Company.
iv) ensure that it obtains the necessary authorization from all holders of personal data to use them on the website, namely, to create user accounts associated with the Customer's account, ensuring that they are aware of the applicable Privacy Policy to the website;
v) punctual fulfillment of obligations; The account of customers who have unpaid outstanding amounts may be suspended, making it impossible to make new purchases.
vi) act in a lawful and responsible manner, expressly assuming that any request addressed to the Companies through the website has full legal effects and will be binding on the Customer, and the absence of a signature or any other formality to refuse to comply with the obligations assumed cannot be invoked.
3. Prices – Payment and Particular Conditions
During the ordering process, the available payment methods that the Customer can choose from are presented: Payments for purchased products must be made within 2 hours after issuing the payment details.
After this period, the Company does not guarantee that the price of the ordered products will be maintained and the Customer may be contacted to place a new order request for products on the website.
Particular conditions may be agreed between Customers and the Company, which will only be valid after communication and express acceptance by both parties.
4. Warranty and Product Return Policy
Since the products we sell are perishable products, by their nature, they are not compatible with any type of guarantee, as they have limited durability.
5. Access to establishment
Access to the establishment is only permitted for Customers (Individuals and Professionals);
ii) Whenever necessary, confirmation of the identity of the Customer or any person presenting themselves as an employee/representative of the Customer may be requested;
iii) Customers undertake to observe the rules that regulate access and operation contained in any notices displayed in the store, as well as to act politely and respectfully towards other customers and employees of Isaura Francisco. Customers undertake to ensure compliance with such rules by any representative or person accompanying them in stores.
iv) The Company reserves the right to refuse access or stay to any person who does not comply with the operating rules in cases where the severity of the behavior disrupts the normal functioning of the store;
v) Customers are responsible for any act contrary to the applicable rules within the Isaura Francisco establishment, whether carried out directly by them or carried out by any representative or companion.
6. Site Content – Industrial Property
The “content” of the website means all the information present on this website, namely text, images, illustrations, graphic design, web design and software.
All data, trademarks and content in general on this website are the property or exclusive use of the Companies and are protected under the general terms of law and by national and international legislation for the protection of Intellectual Property.
Unauthorized modifications, imitations, loans, rentals, transmissions or sales of any content on this site are prohibited.
All rights not expressly granted by the Company are reserved rights. Therefore, all texts, images, illustrations, photographs, advertising, brands and other elements of the website's content are protected by law, and any copying, reproduction, dissemination or transmission, use, modification, sale, publication, distribution or any other use, total or partial, whatever the means used, except with the prior and express authorization of the Company. Violators will be subject to legal proceedings.
Exceptions to this prohibition are free uses authorized by law, namely the right of quotation, as long as their origin is clearly identified.
Usurpation, counterfeiting, taking advantage of usurped or counterfeit content, illegitimate identification and unfair competition are also subject to criminal prosecution.
7. Hyperlinks
To facilitate its accessibility, the Company may include links to other websites on the internet. When using links to such sites, you must review and accept the rules of those sites before using them. We cannot guarantee their quality, nor do we assume any responsibility for the content or other features of these sites.
The Company is not responsible for the content or theme of any other website, including any website that has given access to its portal or whose access has been obtained through its portal.
8. Use and Risk
Neither the Company nor any other party involved in the creation, production, maintenance or implementation of the website may be held responsible for any losses or damages arising from civil liability (including, but not limited to, consequential damages, loss of profits and moral damages, caused directly or indirectly), which arise as a result of the correct or incorrect use of the website and its contents by the user, access to the device used and the user's computer system by third parties, viruses, etc.
9. Operation Policy
The use of the website for illegal purposes or any purposes likely to harm or cause damage to the Company's reputation in the market is expressly prohibited. In particular, and by way of example, users are prohibited from:
i) create or introduce into this website any types of viruses, worms, Trojan horses, scripts or any other code or programs that contain destructive or harmful properties, or advise third parties to do so;
ii) use false identities or provide false data;
iii) use the website contrary to public order, in particular, through the dissemination of content of an offensive, obscene, threatening, racist nature or that violates the rights of third parties and that, in any way, assumes an abusive nature.
10. Suspension or Interruption of Access
The Company reserves the right to interrupt or suspend access to the website, for as long as it deems necessary, for any technical, administrative, force majeure or other reasons. Without prejudice to the provisions of the previous paragraph, the Company cannot be held responsible for any suspension or interruption of access that may occur for reasons that are not attributable to it or that are attributable to mere negligence.
11. Failure to comply with Terms and Conditions
The Company reserves the right to act upon any conduct contrary to the rules defined in these Terms and Conditions, in accordance with applicable legislation with a view to safeguarding its rights and interests, as well as suspending or closing the account of infringing users.
The Company will not be responsible for any losses or damages resulting from abusive use/improper access by third parties as a result of the registered User's failure to comply with the obligation to maintain the confidentiality of their login details.
Access by third parties to the website with the Customer's login data, for a fact attributable to the Customer, is considered, in any case, to have full contractual effects and binding the User for the transactions carried out.
If false, incorrect, outdated or incomplete data is provided, Isaura Francisco reserves the right to suspend and cancel the order and supply of products, as well as suspend and cancel access to the customer area and cancel the registration of the Customer's account. .
12. Change of Terms and Conditions
The Company reserves the right to amend these Terms and Conditions. Any changes made will be communicated to Users/Customers through this website. In the event that Customers continue to use the website after communication of any change to the Terms and Conditions, they are deemed to have accepted, fully and without reservation, such changes.
13. Applicable Law and Competent Court
These Terms and Conditions are governed and interpreted in accordance with Portuguese law. The Lisbon Court, to the exclusion of any other, is competent to resolve any conflicts arising from the interpretation and application of these Terms and Conditions for the use of the website.
14. Cookies
We use cookies. By using the Isaura Francisco Lda website, you consent to the use of cookies in accordance with the Isaura Francisco Lda privacy policy. Most of today's interactive websites use cookies that allow us to retrieve user details for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those visitors. Some of our affiliates/advertising partners may also use cookies.
15. License
Unless otherwise noted, Isaura Francisco Lda and/or its licensors own the intellectual property rights for all material on Isaura Francisco Lda.
All intellectual property rights are reserved. You may view and/or print pages from https://isaura-francisco-lda.j... for your personal use, subject to the restrictions set in these terms and conditions.
Should not:
- Republish material from https://isaura-francisco-lda.j... .
- Sell, rent or sub-license material from https://isaura-francisco-lda.j... .
- Reproduce, duplicate or copy material from https://isaura-francisco-lda.j... .
- Redistribute content from Isaura Francisco Lda (unless the content is specifically made for redistribution).
16. Notice
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or use of reasonable care and skill).
Nothing in this notice will:
- Limit or exclude our or your liability for death or personal injury resulting from negligence.
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
- Limit any of our or your liability in any way that is not permitted under applicable law.
- Or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
- are subject to the preceding paragraph; It is
- govern all liabilities under this disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, tort (including negligence) and for any breach of statutory duty.
To the extent that the website, information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.